Shipping policy

Shipping Hours
Orders are shipped between 8:00 AM and 5:00 PM, Monday through Friday, excluding holidays.

Shipping Costs
Shipping rates are calculated at checkout based on your order and location.

Order Processing Time
All orders are processed within 12–24 hours.

Carriers & Methods
We ship with USPS and UPS for reliable delivery.

Delivery Speed

  • Fast Shipping: 1–2 business days

  • Standard Shipping: 3–5 business days

Delays or Service Interruptions
If there are any unexpected issues with your order, we’ll notify you by email right away.

Late or Damaged Items
Delivery times and handling are managed by the shipping carriers (USPS/UPS) and are outside of our direct control. However, if your order arrives late or damaged due to carrier issues, we’ll work with you to replace the item and make it right.

Returns & Cancellations

  • Refunds: We do not offer refunds.

  • Exchanges: Available only for damaged items.

  • Cancellations: Orders may be canceled free of charge before they ship from our warehouse.

Other Questions
For any additional questions, feel free to reach out to our support team—we’re here to help.